I make complex systems easier for people to understand, use and improve.
Healthcare, research, systems thinking and AI that people can check.
US-born · UK-based
Absorption is impaired in the presence of food and concomitant medications; administration should follow an overnight fast. Patients should remain upright for a minimum of 30 minutes post-dose to optimise bioavailability.
01 — Health literacy
Correct is not the same as usable. A medicine leaflet, taken apart and rebuilt so patients can act on it.
AI finding
Several participants found the dosing section hard to locate. 3 sources
02 — AI product
An AI research tool where no finding reaches a report unless it links to what a patient actually said, and a person has checked it.
Show:
Same draft reviewed twice. A rule found at the last step.
03 — Systems
Approvals kept stalling. It looked like a people problem. It was really a problem with the order of the steps.
On track. Emergency fund full in 13 months, then savings switch to investing.
P1 — Personal · Finance
One set of rules for UK and US money, turned into dashboards that update themselves. Try the budget.
Hover a step.
Who is involved, what they need, and what the system takes for granted.Watch what people do, not just what they say.Turn the mess into a clear map: steps, rules, evidence, gaps.Make the smallest version that tests the idea.With real people, against a pass mark agreed before we start.Fix the cause, not just the symptom.